If you’re not using Black Berry Link, make sure you check it out because in addition to updating your device software you can do the following: To find out more visit the Black Berry Link website, and if you have any questions pop by the Black Berry Support Community Forums to view the Black Berry Link discussion board.
On your computer using a website (Windows only) If you use Internet Explorer 5.5 or later versions of Firefox you can update your device online by visiting the Black Berry 10 Software Updates page.
Since some software updates can be pretty big, connect to a Wi-Fi network first which can help speed up your download.
Visit for access to product manuals, how-to demos, tips and tricks, You Tube videos, support forums, knowledge base articles, Twitter support, and contact information for your region.
Connect your smartphone to a Wi-Fi network and complete the following steps: New versions of your device software will appear in the Settings view of Black Berry Link, if you installed Black Berry Link on your Windows or Mac computer.
If you haven’t already, download and install Black Berry followed by completing the steps below.
To learn about a feature on your Black Berry 10 smartphone or troubleshoot an issue, there are several great options available to help.